Privacy Policy

1. Information We Collect

Information You Provide

When you create an account or use Bukiia, we may collect information such as:

• •Full name
• •Email address
• •Phone number
• •Profile photo (optional)
• •Password (stored securely in encrypted form by our authentication provider)
• •City or town
• •Book listings you create
• •Messages or reports you submit to us
• •Information you provide when contacting customer support

Book Listing Information

When you list a book, we collect information including:

• •Book title
• •Author
• •Category
• •Description
• •Price
• •Book condition
• •Photos you upload
• •Your location or town
• •Listing status and publication date

Automatically Collected Information

When you use Bukiia, we may automatically collect:

• •Device type
• •Browser type
• •Operating system
• •IP address
• •Pages visited
• •Time spent on the Platform
• •Referral source
• •Cookies and similar technologies
• •Diagnostic and performance information

2. How We Use Your Information

We use your information to:

• •Create and manage your account
• •Display your book listings
• •Connect buyers and sellers
• •Allow users to contact one another
• •Improve the Platform and user experience
• •Personalize content and recommendations
• •Respond to customer support requests
• •Detect fraud, spam, abuse, or illegal activity
• •Enforce our Terms of Service
• •Comply with legal obligations
• •Send important account, security, and service notifications

3. Communication Between Users

Bukiia helps buyers and sellers connect.

When a buyer chooses to contact a seller, they may be redirected to WhatsApp or another communication method provided by the seller.

Bukiia is not responsible for the privacy practices, communications, or actions that occur on third-party platforms.

4. Payments

Bukiia does not process, store, or collect payments.

Payments are arranged directly between buyers and sellers outside the Platform.

We do not receive your payment information or banking details.

5. Delivery

Bukiia does not provide delivery services.

Buyers and sellers independently arrange delivery or pickup.

We do not collect information relating to delivery logistics beyond any information voluntarily included in listings or communications with us.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

• •Keep you signed in
• •Remember your preferences
• •Improve website performance
• •Understand how users interact with Bukiia
• •Enhance security

You may disable cookies through your browser settings, although some features of the Platform may not function properly.

7. How We Share Information

We do not sell your personal information.

We may share information only in the following circumstances:

• •With service providers who help operate the Platform (such as hosting, authentication, analytics, or cloud storage providers)
• •When required by law or legal process
• •To investigate fraud, abuse, or security incidents
• •To protect the rights, safety, or property of Bukiia, our users, or others
• •In connection with a merger, acquisition, or sale of our business or assets

8. Data Security

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain your information only for as long as necessary to:

• •Provide our services
• •Maintain your account
• •Comply with legal obligations
• •Resolve disputes
• •Enforce our agreements

If you delete your account, some information may be retained where required by law or for legitimate business purposes, such as fraud prevention and record-keeping.

10. Your Rights

Depending on applicable law, you may have the right to:

• •Access your personal information
• •Correct inaccurate information
• •Update your account details
• •Delete your account
• •Request deletion of certain personal information
• •Object to certain processing activities
• •Withdraw consent where processing is based on consent

Requests may be subject to legal or technical limitations.

11. Children's Privacy

Bukiia is intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from children. If we become aware that a child has created an account, we may suspend or remove the account and delete associated personal information where appropriate.

12. Third-Party Services

Bukiia may integrate with or link to third-party services, including WhatsApp and other service providers.

These services have their own privacy policies, and we are not responsible for their privacy practices or content.

13. International Data Processing

Bukiia currently operates in Cameroon. Some of our service providers may process or store data in countries outside Cameroon.

By using Bukiia, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws.

We take reasonable steps to ensure that your information receives appropriate protection.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will update the "Last Updated" date and, where appropriate, notify users through the Platform.

Your continued use of Bukiia after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through our support channels.