Combining Wallet and Mobile Money

aying With Two Sources

Sometimes your wallet balance is not enough to cover an entire order, but it is enough to make a meaningful contribution. Where supported, Bukiia allows a buyer to use part of their wallet balance and pay the remaining amount through Mobile Money.

This combined approach gives buyers flexibility. Rather than leaving wallet funds unused or abandoning a purchase until the balance is sufficient, the buyer can apply what they have and cover the difference externally.

How It Works

At checkout, the order amount is shown alongside your available wallet balance. If you choose to apply your wallet funds, the checkout calculates the remaining amount that must be paid through the external payment method.

A simple illustration makes this clear. Suppose the order amount is 50,000 FCFA and your available wallet balance is 20,000 FCFA. Applying the wallet leaves a remaining external payment of 30,000 FCFA. The checkout displays both figures, so you can see exactly how the payment is being split.

Applicable transaction charges are calculated according to the payment rules shown at checkout. This includes any Fapshi transaction fee that applies to the external payment portion, and the Buyer Protection fee where applicable to the order.

What You Will See

When combining wallet and Mobile Money, the checkout shows your wallet balance, the amount applied from the wallet, the remaining amount payable externally, and the final total. This breakdown allows you to confirm that the figures add up before you authorise the payment.

Confirming the External Portion

The external portion of a combined payment follows the same process as any Mobile Money payment. The payment provider sends a confirmation prompt, you enter your PIN through the official prompt, and you wait for Bukiia to update the order payment status.

The same security rules apply. Enter your PIN only through the official prompt. Never share it with anyone. Confirm that the amount shown in the prompt matches the remaining external amount from your checkout.

A Flexible Way to Pay

Combining wallet funds with Mobile Money is a practical option for buyers who hold some balance but not enough to cover a full order. It keeps your wallet funds useful and your purchase within reach, while preserving the record and protection that come with paying through Bukiia.

As with all payments, review the figures at checkout before confirming. The exact amounts displayed there govern the transaction.