Safety & Account

Common Marketplace Scams

Fraudsters target online marketplaces in predictable ways. Learn the common scams on Bukiia and how to recognise them before you lose money.

Safe Communication and Pickup

How you communicate and where you meet can determine whether a transaction is safe. Learn the habits that protect you.

Reporting Suspicious Activity

Reporting suspicious activity protects you and everyone else on Bukiia. Learn what to report and how it helps the marketplace.

Using Bukiia Messaging

Bukiia messaging connects buyers and sellers within the platform. Learn how to start conversations, share listings, and communicate effectively.

Buyer-Seller Communication Best Practices

Good communication prevents disputes and builds trust. Learn the habits that make buyer-seller conversations effective.

Managing and Reporting Messages

Not every conversation deserves a response. Learn how to manage unwanted messages and report those that break the rules.

Protecting Your Account

Your Bukiia account holds your orders, messages, wallet, and personal information. Learn how to keep it secure.

Passwords and Account Recovery

Your password is the key to your Bukiia account. Learn how to manage it, reset it, and recover access if you lose it.

Account Restrictions and Deactivation

Accounts may be restricted for policy violations, and users may choose to deactivate or delete their account. Learn how both work.